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What Exactly Are Change Agents and Change Management?

I've spent a large proportion of the last thirty years involved in or running organisational, business and software process improvement initiatives. It was probably two or three years before I realised that I was actually managing change. Back in the late 1980's, business change was far from the talking point it is these days - at least not in my circles (and most definitely not in my manager's circles).
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Trials and Tribulations of an External Process Management Consultant

I've spent the last five years outsourcing my process and change management skills and experience. Most aspects of being freelance suit me perfectly well, and I doubt that I'd ever go back to being permanent staff. I used to say that if the perfect job came up I'd consider it - but I've had several perfect jobs as both a permie and as a contractor, and they've generally turned out to be anything but
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A Trip Back to the "Bottom of the Ladder"

I've worked as a "management" consultant, either internally or externally, for the best part of 20 years now, and I've often heard people say that all consultants should occasionally step down from their ivory towers, and go back to their roots. It's not very often that I've heard of any consultants taking their own advice, unless it's a career move, but recently I did just that, although not through
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5 Facets of Change - Update

I've now made the changes to the 5 Facets of Change tool and this entry provides a quick summary of the modifications. I felt this was better than repeating much of the previous material. I've created a Quicktime movie of an Apple Keynote presentation which contains all the details, and this can be downloaded from my website. The central topic is now called Define the Change, and the five facets
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5 Facets of Change - A Tool for new Change Agents

In this blog entry, as promised, I'm going to run through a simple tool that will help newcomers to Change Management, and should be useful for seasoned practitioners. Only a brief summary is shown here - more information will be available on my website (www.allygill.co.uk)in the next few days. This is still a work in progress and may be subject to change. Specifically, I'm looking to simplify the
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Managing your Executives

It’s one thing for the executive to choose the right change leader as discussed in yesterday’s blog entry, but change leaders don’t have the same luxury - they have to deal with what they’ve got and try to make the best of it.  If you have an enlightened management team, with an inspired leader there’s probably not much point in reading any further. I’ve been fortunate enough to
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Getting the Right Change Leaders

It’s not easy leading and managing Change Programmes. In fact it’s bloody hard, because ultimately you need to aim to please all of the people all of the time. An executive who initiates and sponsors a change programme needs to look very carefully at the person they choose as their key change agent - selecting the wrong individual will doom the programme from its outset. In software process improvement
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